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Customer Service

Order Problems?

Please contact us at 800-458-3737. We will be happy to help you complete your order. Our office hours are 9:00 a.m. to 5:00 p.m. CST Monday through Friday.

U.S. Customers

When you order from Frank R. Walker Co., you will receive shipment promptly via United Parcel Service®. Next Day and Second Day service are available.

Non-U.S. Customers

We ship all international orders via UPS. Please allow 6-8 days for delivery.

How to Order

Use our convenient shopping cart and secure server to order online, or you may order offline through our toll free phone number, 800-458-3737 (in the U.S.) or our international number 630-613-9312 (outside the U.S.). Our office hours are 9 a.m. to 4:00 p.m. EST Monday through Friday.

We accept Visa®, MasterCard®, Discover® and American Express®.


Merchandise returns are accepted within 15 days of receipt of items. To receive an exchange or refund, it is necessary to call and request a Return Authorization.

How to Contact Us

Telephone Orders (U.S. only) 1-800-458-3737

Fax Orders 630-971-0586

International Telephone Orders 630-613-9312

Orders also may be placed via our contact form or via postal mail.

Frank R. Walker Co.
700 Springer Drive
Lombard, IL 60148

Get In Touch