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Customer Service

Order Problems?

Please contact us at (630) 613-9312. We will be happy to help you complete your order. Our office hours are 9:00 a.m. to 5:00 p.m. CST Monday through Friday.

U.S. Customers

When you order from Frank R. Walker Co., you will receive shipment promptly via United Parcel Service®. Next Day and Second Day service are available.

Non-U.S. Customers

We ship all international orders via UPS. Please allow 6-8 days for delivery.

How to Order

Use our convenient shopping cart and secure server to order online, or you may order offline through our phone number, 630-613-9312. Our office hours are 9 a.m. to 4:00 p.m. EST Monday through Friday.

We accept Visa®, MasterCard®, Discover® and American Express®.


Merchandise returns are accepted within 15 days of receipt of items. To receive an exchange or refund, it is necessary to call and request a Return Authorization.

How to Contact Us

Telephone Orders  630-613-9312

Fax Orders 630-971-0586

Orders also may be placed via our contact form or via postal mail.

Frank R. Walker Co. 

333 East Butterfield Road

Suite 600

Lombard, IL 60148 USA

Get In Touch