Customer Service
Order Problems?
Please contact us at 800-334-1429 x4511. We will be happy to help you complete your order. Our office hours are 7:30 a.m. to 3:30 p.m. EST Monday through Friday.
U.S. Customers
When you order from Frank R. Walker Co., you will receive shipment promptly via United Parcel Service®. Next Day and Second Day service are available.
Non-U.S. Customers
We ship all international orders via UPS. Please allow 6-8 days for delivery.
How to Order
Use our convenient shopping cart and secure server to order online, or you may order offline through our toll free phone number, 800-458-3737 (in the U.S.) or our international number 630-971-8989 (outside the U.S.). Our office hours are 9 a.m. to 5 p.m. CST Monday through Friday.
We accept Visa®, MasterCard®, Discover® and American Express®.
Returns
Merchandise returns are accepted within 15 days of receipt of items. To receive an exchange or refund, it is necessary to call and request a Return Authorization.
How to Contact Us
Telephone Orders (U.S. only) 1-800-458-3737
Fax Orders 630-971-0586
International Telephone Orders 630-971-8989
Orders also may be placed via our contact form or via postal mail.
Frank R. Walker Co.
700 Springer Drive
Lombard, IL 60148
USA